Terms of Service

Last updated: October 2026

Please read these Terms of Service carefully before placing an order with Vayu Skincare (“we”, “our”, or “us”), operated from 38 Lower Road, SL9 9AB, England, United Kingdom. By accessing our website at vayuskincare.co.uk and placing an order, you agree to be bound by these terms.

1. Our Contract with You

When you place an order, you are making an offer to purchase our products. A contract is formed when we send you an order confirmation email. We reserve the right to decline any order at our discretion, and we will issue a full refund if an order is declined after payment has been taken.

2. Products

We sell skincare products intended for personal use. All products are described as accurately as possible on our website. Product images are for illustrative purposes and may vary slightly from the actual product. We reserve the right to discontinue or change products and pricing without notice.

3. Pricing and Payment

All prices are displayed in British pounds sterling (GBP) and are inclusive of VAT where applicable. We accept payment by the methods shown at checkout. By submitting your payment details, you confirm that you are authorised to use that payment method.

4. Delivery

Delivery timescales and shipping zones are set out in our Shipping Policy. Risk in the products passes to you on delivery. We are not responsible for delays outside our reasonable control.

5. Returns and Refunds

Our returns and refunds policy is set out in our Refund Policy. Nothing in these terms affects your statutory rights as a consumer under UK law.

6. Your Statutory Rights

As a UK consumer, you have rights under the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, and other applicable legislation. These terms do not limit or exclude those rights.

7. Intellectual Property

All content on this website, including text, images, logos, and branding, is owned by or licensed to Vayu Skincare and may not be used, copied, or reproduced without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, our liability to you for any loss or damage arising from your use of our website or products is limited to the total amount you paid for the relevant order. We do not exclude liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

9. Privacy

How we collect and use your personal data is explained in our Privacy Policy.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these terms, please contact us at info@vayuskincare.co.uk.